Formação Certificada Cisco Oficial - ICOMM

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.1 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.Audience ProfileChannel Partner / ResellerCustomerEmployeeCourse ObjectivesUpon completion of this course, the learner will be able to meet these overall objectives:Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flowProvide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified PresenceUnderstand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager ExpressPerform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager ExpressDescribe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager ExpressAdminister users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applicationsDescribe how to maintain a Cisco Unified Communications solution